Software that trains your team before the phone rings for real.
VocalCoach is a small, family-run product built on one conviction: the hardest part of phone work — learning it — shouldn't happen on live customers. Help your team practise difficult customer calls with AI callers first, then track how they progress.
Use it your way.
Start with a ready-made course or build practice around the calls your team actually takes.
Start with the library
60+ ready-made courses across 6 key industries — sales discovery, customer support, credit control, recruitment, estate agency and social confidence — each with three practice exercises, a clear brief and preparation tips. Finish a course to earn a completion certificate.
Or create it quickly with AI
Describe your business needs to the AI assistant. It drafts a custom course with relevant callers, difficulty levels and goals, ready for you to review, edit and approve. Tailor it to the calls your team actually handles. Generating courses, voice setup and practice use credit.
Family-run, not VC-run
A small UK family business, focused on useful practice and clear pricing. Talk to us at hello@aivocalcoach.pro.
Pay for practice, not seats
Top up a prepaid balance in US dollars and pay only for practice and the AI features you use. There is no per-seat subscription. The pricing page has the details.
Practice with clear boundaries
Exercises use fictional facts and encourage respectful questions, honest limits and sensible next steps — the habits you want on real calls.
Practice without the spotlight.
Trainees drill the exact conversations they'll face — against an AI caller that never tires of re-explaining the basics.
Choose personalities and objection styles that match your team's calls. Custom interruption practice adds per-exercise Off, Low, Moderate and High settings for time pressure, clarification or refusal. Choose the pressure your team rehearses.
In preparation: live interruption practice is not enabled yet.
- Practise permission-based discovery, everyday support enquiries and social conversations
- Give the whole team the same scenarios, so coaching starts from shared examples
- Optional session recording for coaching and playback
- Editable prompts, so your house style is written once and stays consistent
Feedback you can put into practice.
Review the words and choices in your conversation: the question you asked, the fact you checked and the next step you agreed.
On business courses, AI feedback (charged separately) quotes what was said in the transcript and suggests a specific thing to try next time. It looks at your words, not your accent or tone of voice.
Separately, each practice call comes with a call analysis at no extra charge: your pace, talk share, questions and filler words, with specific tips for next time.
Help your team prepare for the next conversation.
Start with one course, practise a relevant conversation and watch your team's progress.
VocalCoach provides practice and coaching support. AI feedback can be wrong and does not replace a manager's judgement; course completion is not professional accreditation.